Browser Settings:

  1. From the menu bar, click on "Tools."
  2. From the Tools menu, select "Options...."
  3. In the Options window, select the "Privacy" icon.
  4. Select the "Cookies" section.
    1. Check (ON) the check box for "Allow sites to set cookies."
    2. Uncheck (OFF) the check box "For the originating web site only."
    3. From the Keep Cookies drop down list, select "until they expire."
  5. In the Options window, select the "Web Features" icon.
    1. Uncheck (OFF) the check box for "Block Pop-up Windows." * Or if you choose to have it checked (ON), be sure to add your FI's domain to the list of Allowed Sites.
    2. Check (ON) the check box for "Allow web sites to install software."
    3. Check (ON) the check box for "Load Images."
    4. Uncheck (OFF) the check box "For the originating web site only."
    5. Check (ON) the check box for "Enable Java."
    6. Check (ON) the check box for "Enable JavaScript."
  6. In the Options window, select the "Advanced" icon/tab.
  7. Select the "Security" section.
    1. Check (ON) the check box for "Use SSL 2.0."
    2. Check (ON) the check box for "Use SSL 3.0."
  8. Click on OK button to close the Options window.

Deleting the Cache: (a.k.a. Temporary Internet Files)

  1. From the menu bar, click on "Tools."
  2. From the Tools menu, select "Options...."
  3. In the Options window, select the "Privacy" icon.
  4. In the "Cache" section, click the "Clear" button.
  5. Click on OK button to close the Options window.

Deleting Cookies Only:

  1. From the menu bar, click on "Tools."
  2. From the Tools menu, select "Options...."
  3. In the Options window, select the "Privacy" icon.
  4. Select the "Show Cookies" button.
  5. The user can either click "Remove All Cookies" OR select a cookie from the list and click "Remove Cookie."
  6. Click the "Close" button to close the Cookies window.
  7. Click the OK button to close the Options window.