o modify a payee, go to the full Bill Pay site by clicking the Bill Pay menu option on the main menu in Online Banking. All of your payees will be shown on the left side of the screen. Click on the name of the payee that you would like to modify, then click the “View/Change payee details” link.
The information you are allowed to change may be limited. In some cases, the merchants have provided an address to Bill Pay vendor that is different than the one on your bill, or Bill Pay may just be managing the address automatically. In any case, you will likely not be able to change the address for most payees. You can generally change the account number, contact phone number, name on the account, or contact nickname. Once you have made your changes, click the “Save changes” button to submit them.