On the eecu.org home page, click on the link labeled “Forgot my password”. This will then take you through the Enhanced Login Security process to verify your identity. One you identity has been verified, you will be allowed to create a new password.
Please note that in order for the “Forgot my password” link to work, two things must be true:
First, you must have successfully logged in to Online Banking at least once. If you have never successfully accessed Online Banking before, this process will not work.
Second, you must not have disabled the Forgotten Password option when you originally setup Enhanced Login Security. Forgotten Password is enabled by default, so unless you manually disabled it, it should be enabled for your account.