2013 ONLINE BANKING UPDATE

How do I change my username, password, or security contacts?
All of the options for changing username, password, or Security Contacts are now under the My Profile link found at the upper right hand corner of the scree...
Tue, 21 Apr, 2020 at 11:53 PM
How do I send a secure message to EECU?
From inside online banking, click on the Support link found on the upper right hand corner of the screen. A support box will appear in the middle of the scr...
Tue, 21 Apr, 2020 at 11:54 PM
What changed in bill pay?
The only thing that changed in bill pay is the look of the screen and the locations of some of the options. All existing payees and payments are still there...
Tue, 21 Apr, 2020 at 11:55 PM
What happens if I forget my password or username?
IF YOU HAVE NOT BEEN THROUGH THE UPDATE PROCESS (starting on September 11) and need to have your password reset before you can log in, please click the &quo...
Tue, 21 Apr, 2020 at 11:58 PM
Where did the missing menu options go to?
Many menu options have new locations. The primary places to look for missing options are under the Additional Services menu and in the My Profile link. Add...
Tue, 21 Apr, 2020 at 11:58 PM
Why did you change the security procedures for online banking?
The security changes make the system more secure. Although challenge questions were a good solution for providing extra security at one time, financial ind...
Tue, 21 Apr, 2020 at 11:59 PM
Why does Internet Explorer 7 not work?
Online banking now requires users of Internet Explorer (IE) to have version 8 or later. Any version older than that is no longer supported. If you are using...
Wed, 22 Apr, 2020 at 12:00 AM